East Ayrshire Trusted Traders Scheme. Nova Contracts are now an approved East Ayrshire Trusted Trader Partner. The Trading Standards administered scheme ensures consumers benefit from a fully vetted list of trade service suppliers who will undertake all work to a high standard and treat customers fairly.

Furthermore, The Trusted Trader Scheme is a local business partnership which aims to increase consumer confidence, promote good practice within local businesses and help protect people from doorstep crime.

The Scheme is a directory of local businesses that have been vetted by Trading Standards and who made a commitment to treat their customers fairly. It is based on customer experience and customer feedback. Trader members of the scheme ask their customers after a job is completed to provide feedback on what they thought of the job and the feedback is published on an independent website.

For further information check out East Ayrshire Council Website.